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Sacha Engine and RAG

Sacha, agentic AI agent, answers from your company's data: your offers, your rules, your documents, in her knowledge base.

Powered by RAG: the knowledge base

Sacha, agentic AI agent, answers from your company's data.

A general-purpose AI speaks well, but it knows nothing about your offers, your prices or your rules. Sacha answers from your company's data, filed in her knowledge base. Here's how, in three steps.

  1. 1

    Your knowledge base

    It's your company's memory, organized for Sacha: your website, your offers, your prices, your documents, your answers to your customers' questions. You build it by talking, in ten minutes, and you add to it whenever you want.

  2. 2

    RAG: she searches before she answers

    RAG stands for "retrieval-augmented generation". With every question, Sacha first searches your knowledge base for the passages that answer it, the way a good sales rep opens the right file before speaking.

  3. 3

    She answers, then she acts

    Her answer rests on what she found, never on a general memory. Then the agentic side takes over: she qualifies, shows your offer, books the meeting. If the information is missing, she says so and hands over to your team.

"RAG brings accuracy. Agentic brings action. You need both."

What she doesWhat's missing without it
An AI on its ownShe understands and writes a fluent answer.She knows nothing about your offers or your prices: she can make things up.
+ RAGShe looks for the answer in your approved documents.Without RAG, the answer is plausible, not verifiable.
+ agenticShe acts: qualifies, offers a time slot, follows up, hands over.Without agentic, she answers but doesn't act.

Sacha Omon AI white paper, table 52

Your data, secure

Single-tenant

Your knowledge base is isolated in a space dedicated to your company. Nothing is shared between two customers.

RGPD et CCPA

Compliant with US (CCPA) and European (GDPR) standards. Hosted in the United States for a US company, in the European Union for a European company; your leads' consent is collected in the conversation.

Your data belongs to you

Exportable at any time. Never used to train other models.

A human stays in control

Sacha always says she's an AI, and hands over as soon as the answer isn't in your knowledge base.

From ad to sale, one system

Ten minutes, by voice. You watch your Sacha Omon AI respond before you publish her.

88 % of customers expect a faster response than a year ago; 74 % un service disponible 24 heures sur 24. Zendesk, CX Trends 2026 — cited in the Sacha Omon AI white paper

Sacha, l'agent IA agentique de Sacha Omon AI
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Grow your business with Sacha Omon AI

Every lead handled. More meetings. More customers. Ten minutes to build your agentic AI agent just by talking to her.

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