Sacha Omon AI
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Questions fréquentes

The questions we hear before you get started.

Qu'est-ce qu'un agent IA agentique ?

An agentic AI agent does more than answer: she analyzes, decides and acts. Sacha, an agentic AI agent, understands each lead's intent, picks the right approach, asks your industry's qualifying questions, handles objections, follows up and books the meeting. RAG (retrieval-augmented generation) gives her real-time access to your knowledge base: your offers, your prices, your selling points. A chatbot replies; an agentic AI agent moves the sale forward.

What is RAG?

RAG (Retrieval-Augmented Generation) is the method that makes an AI answer with YOUR information. Before every reply, Sacha searches your dedicated knowledge base: your offers, your prices, your documents, your website. Then she answers with what she found. Your answers are accurate, current and specific to your company; when the information isn't there, she says so and hands over to your team.

What is a knowledge base?

It's your company's memory, organized for Sacha: your website, your offers, your prices, your documents, your answers to common questions. Before every reply, Sacha looks up the information there (that's RAG), then answers with it. You build it by talking, in ten minutes, and you add to it whenever you want.

What do I see in my dashboard?

Every lead with its lead card (contact details, source channel, the full conversation), your meetings, your campaigns measured in signed customers, Sacha Omon Call for your sales reps, and the export of your data.

What is Sacha Omon AI, concretely?

It's a multichannel agentic AI SDR agent, powered by RAG, and her name is Sacha. She answers, qualifies and converts your inbound leads in real time, 24 hours a day, 7 days a week, on your website, WhatsApp, phone, l'e-mail et Messenger, dans plus de 40 langues. Elle connaît vos produits et vos arguments de vente : elle répond avec les données de votre entreprise.

En quoi c'est différent d'un chatbot ?

A chatbot follows a fixed script and stalls the moment a lead goes off it. Sacha is agentic: she understands intent, searches your knowledge base (RAG), picks the right offer and books the meeting.

What is an agentic AI SDR agent?

An SDR (Sales Development Representative) sets up the sale: they qualify inbound leads, follow up and book the meetings. An agentic AI SDR agent does that job 24 hours a day, 7 days a week, on all your channels at once. Your sales reps get qualified leads, ready to sign.

How does Sacha, an agentic AI agent, qualify your leads?

By your criteria: need, budget, timeline, service area, company size. She asks your industry's questions, one at a time, and draws on your knowledge base. Only qualified leads reach your team, with their complete lead card.

What happens when Sacha, an agentic AI agent, doesn't know the answer?

She doesn't make it up. She says so, and she hands over to your team with the full context: the person gets a callback, or a meeting is set. Nothing gets lost.

Does Sacha fit into my sales process without changing it?

Yes, that's the whole idea: Sacha joins your sales organization. She doesn't change your sales process, she makes it run better. She follows your qualification criteria and your sales method, and books meetings on your team's calendar. Your reps work the way they do today: they simply receive qualified leads, ready to close.

How does Sacha compare to a human sales rep?

Your reps shine at relationships and complex deals. Sacha takes the repetitive work and the volume: real-time responses, qualification, follow-ups, meeting booking, 24 hours a day, 7 days a week, on all your channels. The result: no lead left behind, and a team that focuses on closing.

Does she replace my sales reps?

No. Sacha qualifies, filters and prepares the lead cards. Your reps get on the call with a ready lead and the full context. They sell instead of sorting.

How long until she's up and running?

About ten minutes to build your Sacha Omon AI, by talking with Sacha. Then one line to paste on your website. No demo, no sales call, no complex integration.

Do I need to book a demo to get started?

No. There's no demo to book. You start on this page and build your Sacha Omon AI in real time. A Sacha Omon expert is available if you want one.

Do I have to change my website?

No. We create your Sacha Omon AI widget and give you its code: one line to paste on your website, or on the page of your choice, without touching your design or your hosting.

What if I don't have a website?

Sacha has her own page, Sacha Omon Booking, hosted by us under your name (your-company.sacha-omon.app). Your leads talk to Sacha there, and she qualifies them and books the meetings. Put the link wherever you want: your ads, your emails, your social profiles.

Which languages does Sacha, an agentic AI agent, answer in?

40+ languages: she recognizes the lead's language from their first message and answers in that language.

Does Sacha, an agentic AI agent, handle customer support too?

Yes. Beyond sales, she answers your customers' questions on all your channels, 24 hours a day, and hands over to your team when needed.

How does Alix work?

Sacha Omon AI generates your leads with Alix, paired with an acquisition expert, in real time. Alix and her agentic AI agents build your Meta and Google campaigns, generate the ads and the leads, then optimize them in real time for ROI; your acquisition expert steers and approves: the creative and the decisions stay human. Every lead goes straight to Sacha, who answers, qualifies, follows up and books the meeting on your team's calendar. It's our lead generation service: add it to any plan, or take it on its own, and you pay your ad budget directly to Meta and Google. If your team already handles your leads, Sacha answers the ones you already receive.

Does Sacha, an agentic AI agent, pretend to be human?

No. On the phone and in writing, Sacha always says she's an AI. The moment someone wants to talk to a person, she hands over to your team.

Does Sacha Omon AI help me comply with the CCPA and US privacy rules?

Yes. Sacha Omon AI is designed to help you comply with the CCPA and US data protection rules, and with the GDPR for European companies. Your data is hosted in the United States for a US company, in the European Union for a European company, in a database dedicated to your company (single-tenant), encrypted, exportable and deleted on request; it is never sold or used to train other models. Your leads' consent is collected in the conversation.

Who owns my data?

You do. Single-tenant: your database is isolated in a space dedicated to your company, nothing is shared between two customers. Your data is hosted in the United States for a US company, in the European Union for a European company, to help you comply with the CCPA and the GDPR, exportable at any time, and never used to train other models. Sacha collects the lead's consent in the conversation. The Sacha Omon AI white paper details this architecture.

Combien coûte Sacha Omon AI ?

Four plans: Sacha Omon Essentiel, Sacha Omon Pro and Sacha Omon Premium, monthly or annual, and Sacha Omon Alix, our lead generation software; unlimited users. Prices and details are on la page Tarif.

What changes from one plan to the next?

The number of tokens per month; the channels: four with Essentiel (Web, Messenger, email and SMS), all six with Pro and Premium, WhatsApp and phone included; the size of your RAG knowledge base (2, 10 or 10 products or services); the number of Sacha Omon AI landing pages and widgets (1, 3 or 10); and the Sacha Omon expert: 2 hours of onboarding with Essentiel, 5 hours with Pro, on demand with Premium, which adds an upfront study of your website, your competitors' offers and your market. Alix, our lead generation service, can be added to any plan or taken on its own.

What does my plan include?

Everything, within your token plan: Sacha answers your leads on your website, Messenger, email, SMS and, with Pro and Premium, WhatsApp; your team's calls from Sacha Omon Call are included. A Sacha Omon expert connects your channels with you, whenever you're ready, on your number and your page. Sacha answers there with the same memory as on your website, and everything lands on the same lead card. Only Sacha on the phone is pay-as-you-go: her rate is on la page Tarif.

Is there a commission on my sales?

None. You pay for your plan, Essentiel, Pro or Premium, and that's it: every sale Sacha brings you is entirely yours.

Puis-je arrêter quand je veux ?

Monthly, yes: no commitment, you cancel yourself, in one click, from your dashboard. Annual plans come with a 12-month commitment.

What results can I expect?

Every lead gets a real-time answer, 24 hours a day, 7 days a week, instead of waiting: the Harvard Business Review measured an average response time of 42 hours, while a lead contacted within the hour is seven times more likely to be qualified. You keep every inquiry, your reps receive qualified meetings, and your dashboard shows you what each lead, each meeting and each signed customer costs.

Does Sacha connect to my CRM and my tools?

Sacha keeps your CRM: one lead card per lead, with contact details, source channel and the full conversation, and you export everything at any time. If you already use HubSpot or Pipedrive, a Sacha Omon expert sets up the connection with you.

Create your agentic AI agent now
From ad to sale, one system

Ten minutes, by voice. You watch your Sacha Omon AI respond before you publish her.

88 % of customers expect a faster response than a year ago; 74 % un service disponible 24 heures sur 24. Zendesk, CX Trends 2026 — cited in the Sacha Omon AI white paper

Sacha, l'agent IA agentique de Sacha Omon AI
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Every lead handled. More meetings. More customers. Ten minutes to build your agentic AI agent just by talking to her.

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